In case your website is connected to CleanTalk it uses a special Access key to exchange information. We have improved its functionality to guarantee you the safest user experience.

Connect your website to CleanTalk in 5 minutes and forget about spam.

Improved Access key safety

Your Anti-Spam and Security Access keys don’t have any expiration date. So don’t worry, you don’t have to do anything about it.

Access key doesn’t need to be manually renewed except several cases:

  • In case you gave your website access to web developer or a freelancer and it may be compromised.
  • When your website had been hacked.
  • When you expect your CleanTalk access being given or copied to a third party.
  • In case you have any other issues and risks with CleanTalk account access.

Also you can always change your password or email in CleanTalk dashboard.

How to update your Access key

Step 1: Add your website to dashboard using the button below. If your site is already connected to CleanTalk pass to Step 3.

Step 2: Input your website URL in “Site URL” field.

Step 3: Click on “Settings” button under your website name.

Step 4: Go to “Change the Access key”.

Step 5: Click on “Generate key” to create new safe Access key.

Step 6: Then Apply the key by pressing the button below.

Step 7: And just close the window after you are finished.

Well done! Your new Access key is successfully generated and applied to your website. From now it will be active and if needed, you may change it again to guarantee its safety.

Access key rotation for Anti-Spam and Security
Content Manager at CleanTalk | Website | + posts
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5 thoughts on “Access key rotation for Anti-Spam and Security

  • November 21, 2021 at 7:46 pm
    Permalink

    This really feels backward. I don’t want my access keys to expire, if you’ve specific evidence of a compromise then expire them, but otherwise this is just extra hassle and work for no reward.

    If you are enforcing this, you should put the expiry date on the dashboard, not just relying on emails.

    Reply
  • November 21, 2021 at 8:17 pm
    Permalink

    Hello,

    I will ask for more information. We will contact you within 1-2 business days.

    Reply
  • November 22, 2021 at 5:24 pm
    Permalink

    Hello, Johnathon!

    Sorry if we misled you. The key is unlimited and you have no need to manually update it except some changes listed in the article. The article is mostly about the fact that we just added the ability to manually update the access key.

    After your comment we made some changes to the article to make it more clearly to understand. So thank you for your comment.

    Reply
    • January 15, 2022 at 12:20 am
      Permalink

      That makes much more sense, thanks! Struggle enough with services forcing password rotation against advice, having to update config files periodically didn’t sound like fun!

      Reply

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