Today we launched a new and important parameter to evaluate spambots. According to our statistics, almost 30% of all spam requests are made with fake email addresses, i.e. such addresses do not exist.
Previously, we could only check the existence of emails after the fact and use these data in the future; now we have started checking emails in real-time.
This new feature of CleanTalk grants the ability to check email addresses for existence in real-time.
Non-existing email addresses also entail several other problems for website owners:
• You can never contact them by email,
• The client will never receive any notifications from you (account activation letter, password recovery, email distribution, notifications, etc.),
• If you use email marketing for your clients, then a large number of nonexistent emails in the mailing list may result in your IP address being added to various blacklists of email servers.
The anti-spam service will block all requests with not real email addresses.
You can control such requests in the anti-spam dashboard, non-existent emails will have the “Fake email” status.
Checking emails for existence is available for all anti-spam plugins and is included in the standard package.
Update 05/23/2022
Encrypted SMTP support has been added,
You can leave a comment below or create a private ticket here.
We will be happy to answer your questions.
How to install CleanTalk Anti-Spam on your website.
Create an account or log in.
Thank you!
Related posts
Importance of Using the CleanTalk Email Checker Service to Validate Email Addresses for Existence
Validation of Email Addresses for Protection Against Spam Bots on the Website
Updating the API method “spam_check”
Effective Way to Protect Your Email Address on Your Website From Spammers With Email Encoder
Additional email address to receive Weekly Anti-Spam Reports
Spam filtering service improved
WordPress. How to hide email address from bots and spammers
Thanks for this update. Pleased you are keeping our clients sites protected.
Regards
John Kennedy
Thanks,
Pleased you are keeping our clients sites protected with this update to email verification in real time.
John
Can you make a plug-in for “Email Subscribers”?
Anti-Spam plugin can check the submission form so it will check emails of subscribers for existence
You forgot to mention whether this new ’email verification’ protection is automatic, or if we have to enable it. Let us know, please.
– Scott
What happens when in real time it detects a comment form with an invalid email address?
Does the person completing the comment form get immediate notification?
Or, does the site administrator receive notification?
Does it prevent the comment from being posted to the website?
Is there a way to turn this feature on or off?
Sounds like you are making some serious progress guys – thanks for the update. I’m sure it is going to prove very helpful.
email verification is automatic. This check is on the server’s side.
When this filter triggers it’s equal to blocking spam user. The comment will be blocked, the request will be saved in CleanTalk logs. We can lower this filter for specific service.
Thank you Francis O’Neill!
We always strive to improve our service.
I have a Mailchimp signup form on my site. Can CleanTalk keep the fake emails from getting into my Mailchimp list? They seem to sign up and then “click” every link in the email I send out.
Hello I am replying to your real time email verification. Thank you for contacting me.
@Diane Bedard
Thank you for your question. If this form protected by CleanTalk then yes.
You can test it with
st********@ex*****.com
Contact us if you have any questions
@Frank
Hello, do you have any questions?
Contact us anytime.
Best regards
Clean Talk doesn’t seem to be working for my site. When I try to go to my site from my phone it always redirects to some spam site. Not sure if I did something wrong in setting it up but it’s not working for me.
Thanks!
Hello, Chris.
We need more details to troubleshoot this issue.
Please, create a private ticket here:
https://cleantalk.org/my/support/open
We’ll test your website when we learn all necessary data.
Thank you.
How is it checking? Is it sending an email to the suspect email? If so, what email is it using to check?
Hello.
No, we do not send a test e-mail. We use HELO/EHLO requests plus our own method.
Thank you.
Hello, it is very good. i like!
Thank you
This feature can be bad, if somebody just mistypes email address. For example
na**@gm***.coN
Such leads will be lost.
There must be an option to disable this feature.
Hello.
You can always contact us through our support system to request to disable this feature:
https://cleantalk.org/my/support/open
Also, email in your example in non-existence and you can’t send mail to such an email.
Thank you.
thank , plugin cleantlk is best plugin for my site
Thanks for support
How does this feature work?
I use ActiveCampaign email optin form on my website and I tried to regsiter using one of the email ID which is marked as spam.. just to test. And the registration was done. Cleantalk did not prevent the registration… so I dont know how Cleantalk is protecting against spam email registrations. I have already installed Cleantalk on my website.
Please explain. Thanks
Please, be sure to do all tests not to be logged as an admin user. If you have more questions please contact us by our private Ticket System:
https://cleantalk.org/my/support/open
Hi,
Today I am attacked many times by e-mails. Last from
li************@li*.com
.
Anti-Spam by Clean Talk is not working properly.
Thanks
Hello, Gregor.
We need more details about the issue. Please, create a ticket in our Private Support System:
https://cleantalk.org/my/support/open
Also, post a few examples of IPs or emails of missed spam requests there.
Thank you!
Vielen Dank,
das hat fast alles gut funtioniert, außer das die IP meine Seite wurde auf der Blacklist eingetragen, und das ist falsch.
Vielen Dank.
Hello Hoercomfort.
Please, read this guide to know how to remove your IP form blackilsts.
https://cleantalk.org/help/deletion-from-public-page
We are glad to help you in the future, so, please ask us if you need any help with CleanTalk. Contact us via
su*****@cl*******.org
Best regards,
I am not sure what is going on here but after upgrading I tested my email subscriber form by entering a dummy email adress. It went straight through to my sites database? This plugin did not catch it? Why?
In addition to the comment above I would like to add that I just asked a friend to put in a dummy email too (not an admin) and it still went through to my database? I am starting to think this plugin is a scam. Please do convince me otherwise.
Hello, Basil Simon.
We need more details about the issue.
Please, send us a screenshot of the CleanTalk settings via email:
su*****@cl*******.org
Thank you.
gracias por proteger los sitios.
Cleantalk is best plugin for my website.
HACE UN MOMENTO ACABO DE INSTALAR ESTE PLUGIN PERO AUN ME FALTA MUCHO POR APRENDER ME GUSTARIA APRENDER COMO CONFIGURAR EL SERVICIO DE API SI ALGUIEN ME PUEDE AYUDAR PORFAVOR
Hello, LUIS.
Please, check this link: https://cleantalk.org/help/api-cleantalk-all. There is information about CleanTalk APIs.
If you have more questions please contact us by our private Ticket System: https://cleantalk.org/my/support/open
I just installed your plugin and when I tried to activate it with the website email it redirect me here.
Very good!
Hi, I just download this plugin and installation into my website there are some error
Errors:
2021-01-31 06:18:51: Cron: Error occurred while updating SpamFireWall local base. Error: SFW_DISABLED
You can get support any time here: https://wordpress.org/support/plugin/cleantalk-spam-protect.
Can you help me please? thank you.
Hello, Rabin.
Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:
• WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “On” —> Save Changes;
• WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Delete.
Then install it anew:
https://cleantalk.org/help/install-wordpress
Did it help?
Hello, Rabin Gurung.
We have fixed the server-side bugs. Now all should work fine.
If you still see any notices in the dashboard, just save the plugin settings.
WBR,
I have numerous potential customers that are experiencing issues with their email being flagged as spam when submitting an online form response. The error states “Forbidden. Contains contacts. Username seems to be spammer.”
Hello Jessica.
Please contact us via our support system:
https://cleantalk.org/my/support/open
In this way we can check everything that is required.
Thank you!
Your plugin is really good. I recently added into my site and it is working good.
Спасибо
😉
Affordable and Effective! I give it a 5 star rating for protecting my sites from comment spammers!
Kurt, thanks for your comment and feedback!
We are glad to be helpful.
@marcelamelo
I installed the trial version, and had it check for spam accounts. Out of about 1600 spam accounts, it only detected about 500. And when I told it to delete all users in the check results, it crashed the sql database. Had to wait about an hour for the site to respond again. Then I had to delete what remained 10 at a time. Not very helpful.
And when I run the check again, it finds 4 or 5 more. I delete those, and it finds a few more. This is not a good use of my time.
Hello,
We would like to help you to fix this. Please contact us by our private Ticket System:
https://cleantalk.org/my/support/open
Hello,
I was asked to confirm my email…..I found that my email ended with .com.com! I wander how come? I cannot remember the password, how can I correct my email address to confirm my account?
Hello.
We’ve replied to your request. Let’ continue our conversation in your support request.
Thank you!
I used a service similar to this on our work’s email server, and we got blocked by Spam Rats When I contacted them, it was because our IP was blocked for logging on to SMTP servers, then disconnecting. I can’t see how to turn off this feature in clean talk, so I’ve had to deactivate. My personal IP has now ended up on a blacklist.
I’m not certain how Cleantalk connects to the email server to validate, but if It’s done using the user’s IP address, then many will get blocked when testing their forms due to multiple requests.
The Real Person!
The Real Person!
Interesting insights on real-time email address existence validation!
What are the main challenges businesses face when implementing this in their systems, especially regarding false positives or negatives? Also, how do you recommend balancing email validation accuracy with user experience, particularly in high-traffic scenarios?
@Chris Mcdonald The feature works automatically. The accuracy is very high. To be sure you can monitor your Anti-Spam logs: https://cleantalk.org/my/show_requests. You can also use our notification feature (https://cleantalk.org/help/event-notifications) and edit the server response (https://cleantalk.org/help/overwrite-message-for-blocked-visitors)