PHP Error Logging in the WordPress Backend

February 6, 2019

CleanTalk has added a new function in their WordPress Security Plugin. With CleanTalk Security you will always know about any PHP errors on your website.

Are you sure that your website doesn’t have PHP errors?
Not all hosting companies enable PHP Log by default and you need some time to enable it and sometimes it looks difficult if you don’t have enough experience.

Why is it important?

Any PHP errors tell you that some of your website functionality doesn’t work correctly, furthermore hackers may use these errors to get access to your website.

So, CleanTalk WordPress Security Plugin collects PHP errors and sends them to your CleanTalk Dashboard.

PHP Log contains data/time and the type of error:
NOTICE
WARNING
FATAL_ERROR
UNKNOWN

Each type has a short comment, what does it mean and our recommendations for how to resolve it. You can view your log in CleanTalk Dashboard.

CleanTalk provides a simple and easy way to control all PHP errors and to prevent problems for your customers. You can enable this option on the settings page of CleanTalk WordPress Security plugin. Go to your WordPress Dashboard->Settings->Security by CleanTalk->General Settings->Miscellaneous and pick the option “Collect and send PHP logs”.

If you have any questions, we will be happy to help you.
Leave your comment below.

Comments

18 responses to “PHP Error Logging in the WordPress Backend”

March 5, 2019

Jan Mazánek

This is step in the wrong direction. If I buy a seat belt, I don’t expect it to check the motor of the car.

Please, take care about your business. For example allow filtering of blocked post submits by some score how much you trust that submit is a spam.

I don’t want to get to world, where CleanTalk, SEO plugins authors, Theme developers, and many other parties do think that they have to care about PHP logs. I don’t want to care about configuring “do not log PHP errors”.

And this is also security risk. You may not ensure, that with PHP Notice/warning/error/… message you will not get some credentials.

Please, remove this from CleanTalk.

Reply
March 5, 2019

Karel

Maybe I am stupid but there is no Miscellaneous settings in my WordPress like you say here.

Go to your WordPress Dashboard->Settings->Security by CleanTalk->General Settings->Miscellaneous and pick the option “Collect and send PHP logs”.

I can see Show the access key, check comments, check users, negative reports. And in advanced settings there is absolutely no PHP log settings.

K.

Reply
March 5, 2019

Karel

Ah, ok. Nevermind. There is difference in Spam protection and Security protection plugin which is not clear and I got info about that…

Reply
March 5, 2019

Pat Racco

Hi guys,
I actually found out that cleantalk was the reason why Facebook blacklisted my domain on http.
As soon as I removed cleantalk it all went back to normal.

I notice something strange a few days ago when a page with the cleantalk logo (and some text I couldn’t read as it disappeared too quickly) started to appear just before my website was loaded.

Very strange. Any ideas?

Reply
March 5, 2019

Pat Racco

Hi guys,
I actually found out that cleantalk was the reason why Facebook blacklisted my domain on http.
As soon as I removed cleantalk it all went back to normal.

I notice something strange a few days ago when a page with the cleantalk logo (and some text I couldn’t read as it disappeared too quickly) started to appear just before my website was loaded.

Very strange. Any ideas?

Reply
March 5, 2019

Almaz Magsumov

Hello, Jan, Karel.

PHP Error Logging is available for Security plugin only:
https://wordpress.org/plugins/security-malware-firewall/

Make note, this feature is disabled by default. It can be enabled or disabled here:

Go to your WordPress Dashboard->Settings->Security by CleanTalk->General Settings-> “Collect and send PHP logs”.

Thank tou.

Reply
March 5, 2019

Almaz Magsumov

Hello, Pat.

Please, create a ticket in our support system and describe the problem in more detail:
https://cleantalk.org/my/support/open

Thank you.

Reply
March 5, 2019

Rick Jaggers

Your email subject line was confusing:

Did you actually find an error on one of my sites, or are you simply announcing this as a new feature/function?

Reply
March 5, 2019

Almaz Magsumov

Hello, Rick.

It’s just an announce of our new feature.

Reply
March 5, 2019

Rick Jaggers

I’m also curious about Pat Racco’s comment: “I actually found out that cleantalk was the reason why Facebook blacklisted my domain on http. As soon as I removed cleantalk it all went back to normal.”

I’d like to hear more:
How did he discover that? A notice from Facebook?
What did he remove? The plugin? The widget?
Does something from cleantalk momentarily load before the rest of the site opens?

Reply
March 5, 2019

Brian

I am unable to login to my WP dashboard because of the unexpected error, how do i rectify?

Reply
March 5, 2019

Almaz Magsumov

Hello, Brian.

Please, create a ticket in our support system and describe the problem in more detail:
https://cleantalk.org/my/support/open

It also would be great if you send us screenshot of the error,

Thank you.

Reply
March 6, 2019

Pat Racco

Hi Rick,

How did he discover that? A notice from Facebook?
What did he remove? The plugin? The widget?

I shared a link on Messenger and instead of showing a little blurb of the website with the feat. image as usual, it said BLACKLISTED. I’ve checked with MX tools and al seemed normal on https. On http hower, I noticed a 406 error NOT ACCEPTABLE (never seen before). Instead, the Facebook debugger just said BLACKLISTED.

I connected the dots re the message that started to appear from CleanTalk before the page loaded, so I tried deactivating the plugin. All normal now, no blacklist or errors of any sort.

Reply
March 6, 2019

Pat Racco

I’ve reactivated CleanTalk plugin temporarily, here’s a screenshot from FB debugger https://imgur.com/XT7uY6C

Sorry, it was a 403 error, not a 406.

Reply
March 6, 2019

Pat Racco

And this is FB debugger without CleanTalk https://imgur.com/yhUSr6R

Reply
March 6, 2019

Almaz Magsumov

Hello, Pat.

We are investigating this issue.

We will contact you within 48 hours.

Please, wait.

Reply
March 6, 2019

Almaz Magsumov

Hello, Pat.

We need to know what IP addresses of FB messenger were blocked by us.

Could you please create a ticket in our support system:
https://cleantalk.org/my/support/open

In this way we will know your profile and fix the problem.

Thank you.

Reply
March 6, 2019

Pat Racco

Sure.

Reply