Author: Alexander

We love sharing feedback from our users — and today’s story comes from Robin from WP Guru.

CleanTalk has been a lifesaver for my client’s website on countless occasions. As someone managing SEO-driven lead generation sites and WooCommerce stores, having a reliable solution to combat spam has been an essential part of the development process.

CleanTalk has not only helped me block spam comments and leads, but it has also been instrumental in preventing bots from creating fake orders. This has saved both me and my clients a significant amount of time and hassle.

We’d like to thank Robin and WP Guru for trusting CleanTalk to protect their projects and sharing their experience with the community.

On October 2, a technical error caused our system to send duplicate copies of the Security Report email to some users of our Security Service for Websites.

In a few cases, the same report was sent multiple times.

We identified and fixed the issue within a few hours, but unfortunately, the duplicate emails had already been delivered.

We sincerely apologize for this inconvenience and appreciate your understanding.

Our team has implemented additional safeguards to ensure this does not happen again.

— CleanTalk Team

The email address **************@***il.com“>ir**************@***il.com has been reported for sending spam and launching automated malicious requests on thousands of websites.

• According to CleanTalk BlackLists, this address has:
• Attacked over 10,000 websites
• Generated approximately 6,420 spam requests every day
• Used multiple IP addresses from Russia
• First detected on July 2, 2025
• Last activity recorded: September 18, 2025

This bot attempts to exploit website forms — both contact forms and comment sections, using automated messages that appear to inquire about pricing but are actually spam attempts.

Common Spam Messages Used:
The bot sends messages in multiple languages, pretending to ask for pricing information:

• “Hi, roeddwn i eisiau gwybod eich pris.” (Welsh — I wanted to know your price)
• “Hi, მინდოდა ვიცოდე თქვენი ფასი.” (Georgian — I wanted to know your price)
• “Ola, quería saber o seu prezo.” (Galician — I wanted to know your price)
• “Hi, i write about price for reseller”

These phrases are repeated across multiple websites, and the messages appear to be legitimate business inquiries, but they are part of an automated spam campaign targeting contact forms on thousands of websites.

Here is a snapshot from CleanTalk’s logs:
“535 requests per hour detected from multiple Russian IP addresses. All actions associated with spam form submissions and bot-like behavior using fake pricing inquiry messages.”

How to Block Spam from irinademenkova86@attacker

If you’re seeing traffic or spam submissions from this email, here’s how to stop it:

1. Use CleanTalk Anti-Spam Plugin
   Install the CleanTalk Anti-Spam plugin for your CMS (WordPress, Joomla, Drupal, etc.). It automatically filters requests by checking emails, IPs, and behavior against the global CleanTalk Spam Database.
   This email is already blacklisted and will be blocked automatically by the plugin.

2. Use CleanTalk BlockLists or Manually Block Spam Sources

• Add ir**************@***il.com to your site’s manual blocklist.
• Block IP addresses commonly used in attacks (CleanTalk logs show many from Russian IP ranges).
• Use the CleanTalk IP/Email BlockLists Database, which includes up-to-date records of known spam email addresses and IPs. This database is updated hourly and you can integrate into your website or server for spam filtering.

**************@***il.com“>ir**************@***il.com is a known spammer attacking thousands of sites daily with fake pricing inquiries. By installing proper anti-spam protection like CleanTalk and staying vigilant, you can block these threats before they reach your contact forms or comment sections.

If you’re already using CleanTalk, rest assured — this spammer is on the blacklist and will be filtered automatically.

You can check any email or IP for spam activity on our BlockLists page.

🧩 Want full protection?

✅ Blocks fake registrations and spam submissions
✅ Filters bots and fake emails in real time
✅ No CAPTCHAs or puzzles – clean and fast

Stay ahead of spam – let CleanTalk handle the bots so you can focus on your content. Protect your site in under 5 minutes.
👉 Start now

With this new integration, Calculated Fields Form users can now activate CleanTalk Anti-Spam directly from their form settings. This means:

✅ No CAPTCHAs needed – CleanTalk works invisibly in the background
✅ Protects all form types – From simple contact forms to complex calculators
✅ Real-time spam detection – Advanced algorithms identify spam submissions instantly
✅ 99.998% accuracy – Industry-leading spam detection rates
✅ Easy setup – Enable protection with just a few clicks

Spam submissions can:

• Waste valuable time reviewing fake inquiries
• Skew your analytics and reporting
• Fill your inbox with irrelevant messages
• Impact your email deliverability rates
• Create security risks for your business

With CleanTalk protection built directly into Calculated Fields Form, you can focus on creating powerful calculated forms while we handle the spam protection behind the scenes.

How to activate integration https://cff-bundles.dwbooster.com/product/cleantalk

About the Partnership
We’re thrilled to work with the Calculated Fields Form team to bring this native integration to their users. The integration leverages CleanTalk’s powerful cloud-based anti-spam technology while maintaining the user-friendly experience that Calculated Fields Form users expect.

Questions or Need Help?
Our support team is ready to help you get started with CleanTalk protection for your Calculated Fields Form, su*****@*******lk.org or open a ticket here https://cleantalk.org/my/support/open.

Protect your calculated forms today with CleanTalk Anti-Spam – because your business deserves spam-free form submissions.

In the world of automation and AI chatbots, live technical support is becoming a real premium service. When you have a question about setting up anti-spam protection or need to understand how the service works, the last thing you want is to explain your problem to a robot that gives standard answers from the knowledge base.

Live people instead of soulless bots

While most companies are transferring their first line of support to automated systems, CleanTalk is going against the trend. Our technical support is live people from the first second of the request. No multi-level menus, virtual assistants or attempts to “reformulate the question for the bot”.

Why is this important for an anti-spam service?

It would seem that there is only one problem – the form blocks users. But the solutions can be radically different depending on how exactly this form is created and integrated into the site. Just look at the number of direct integrations that we had to do – each requires its own approach. The automatic system will give a standard answer “check the settings”, and a live specialist will understand the specifics of your configuration.

Experience that cannot be replaced by algorithms

The average length of service of our technical support team is 6 years. During this time, people have encountered a variety of situations:

• Non-standard hosting settings
• Rare plugin conflicts
• Features of various CMS
• Specific business requirements

When a person has been working with a product for several years, he already intuitively understands which direction to dig in. This saves time and nerves for all participants in the process.

Knowledge of the product in detail

Our specialists do not read ready-made scripts from the knowledge base. Everyone understands all aspects of CleanTalk:

• How Spam FireWall works
• Features of integration with different plugins
• Working with the API and setting up web hooks
• Diagnosing problems through log analysis
• Configuring exceptions for specific tasks
• Anti-Spam Algorithms
• Payment details

As a result, one person can bring the problem to an end without transferring you between different departments.

Live dialogue solves more

In the era of chatbots, human communication has become a rarity. But live dialogue gives what no automation can:

• A specialist understands the context of the problem, even if you described it not very accurately
• You can ask clarifying questions and get an answer
• An experienced person can suggest the cause based on indirect signs
• If necessary, you can adapt a standard solution to your situation

Not just performers, but participants in the process

Our support staff do not sit in a separate call center and do not work according to rigid scripts. They actively participate in the development of the product:

• Analyze common user problems
• Analyze clients requests feedback for anti-spam
• Suggest improvements based on feedback
• Test new versions and integrations
• Help create documentation and instructions

Therefore, when a client contacts us, a specialist thinks not only “how to solve this specific problem”, but also “how to make sure there are fewer such problems”.

We work ahead of the curve

The standard approach of many support services is to get as much information as possible from the client, and then start to figure it out. We do the opposite.
After receiving a request, the specialist immediately:

• Checks your account settings
• Analyzes logs for the recent period
• Looks for possible causes of the problem
• Prepares several possible solutions

As a result, you receive an answer not in the style of “send a screenshot of the problem”, but with specific suggestions on what to do.

Why is this especially important for anti-spam

An antispam system is not just a plugin that you install and forget about. It is a complex product that:

Integrates with dozens of different forms and plugins
Depends on server settings and hosting features
Requires a balance between spam protection and user convenience
May work differently on different sites

Such tasks require an individual approach. You need a specialist who can quickly understand your specific situation and find the best solution.

As a result

The result of this approach is a qualitatively different level of support:

Problems are solved faster, because time is not wasted on “pumping” through different levels
The solutions are more accurate, because the specifics of a particular case are taken into account
Customers receive not only a solution to the current problem, but also recommendations for the future

Live technical support is not an additional service, but a part of our product. Because good spam protection is not only the right algorithms, but also people who will help to adjust these algorithms to your tasks.

You can contact our support team by email at su*****@*******lk.org or create a support ticket at https://cleantalk.org/my/support.

We have released fresh updates for two of our plugins — CleanTalk Anti-Spam and CleanTalk Security for WordPress. In the new versions (v6.59 and v2.159 respectively), we have not only added useful features, but also fixed some issues to make your protection against spam and threats even more effective and stable.

What’s new in CleanTalk Anti-Spam v6.59 for WordPress

We have improved the plugin and made several important changes:

1. Fixed a bug with a honeypot on the WordPress search form
   Starting with WordPress 6.3.0, the search form can be rendered dynamically via JavaScript. This prevented the honeypot field used to detect bots from working correctly. In the update, we have adapted our code to this new logic — now everything works correctly.
2. Improved Anti-Crawler
   The Anti-Crawler (Bot Protection) function is designed to block suspicious bots that:

scan the site for vulnerabilities,

aggressively parse content or images,

load the server and cause a decrease in site speed.

Anti-Crawler helps protect site resources from bots. In the new version, we have fixed the issue due to which blocking could not work when using an alternative mechanism for storing data in the database (Store data in the website database).

More about the function: Anti-Crawler (Bot Protection) checks the visitor on the first visit, and if it is determined to be a suspicious bot, it receives a blocking screen on the second request. Trusted bots (Google, Bing, etc.) are automatically whitelisted.

3. Added a constant to exclude feeds from Anti-Crawler
   Now you can exclude WordPress feeds from bot checking. How to use https://cleantalk.org/help/anti-crawler-exclusion
   This is useful if you actively use RSS/Atom feeds on your site.
4. Mailchimp embed forms support
   We have adapted the replacement of Mailchimp embed form values, which made anti-spam protection compatible with these subscription forms.
5. New hook for anti-spam widget visibility
   Previously, only the administrator could see anti-spam statistics in the admin panel. Now, with the new hook, you can extend access to this data to other roles (for example, editors or SEO specialists).
6. Integration with QuickCal (Escapion theme)
   If you use the Escapion theme, which includes the QuickCal plugin, the QuickCal form is now automatically protected from spam by CleanTalk.
7. Improved integration with RegistrationMagic
   Previously, every time a value was entered in a RegistrationMagic form field, a request was made to the anti-spam service, which created an extra load. Now everything is optimized – the request is sent only when the form is fully submitted.

What’s new in CleanTalk Security v2.159 for WordPress

1. New feature – File editor blocking
   When malicious code is detected, the WordPress file editor is automatically blocked. This helps prevent further infection and prevents attackers from changing other files through the built-in editor. You can manage the modes:

Auto – the editor is blocked only when there is a threat;

On – the editor is always disabled;

Off – blocking is disabled.

2. SecurityLog – changing user role
   In the security log, you can now change the role of users directly from the interface. This is especially useful for administrators when investigating suspicious activity.
3. New signature for JS files
   The scanner has been improved for analyzing and detecting malicious code in JavaScript files. This increases the depth and accuracy of site analysis.

How to update
The update is available in the WordPress.org repository. Just go to the admin panel → Plugins → Update CleanTalk Anti-Spam and Security to the latest versions.

You can track the changelog here
https://wordpress.org/plugins/cleantalk-spam-protect/#developers
https://wordpress.org/plugins/security-malware-firewall/#developers

If you have any ideas, wishes or want to share feedback – we are always in touch via support. Just write your opinion, questions or suggestions in the comments